Within the scope of Smart Open Lisbon platform, the Lisbon Municipality, alongside Beta-i, has launched SOL Tomorrow, a new program based on collaboration between key organizations in Portugal and startups from around the world to tackle specific social and economic challenges in the city of Lisbon caused by the COVID-19 pandemic. In addition to the City Hall, the program has a partnership with Aga Khan Foundation, PME Investimentos, LIDL Portugal, Santa Casa da Misericórdia de Lisboa, as well as Turismo de Portugal, Axians and NOS with the goal of collaborating with selected startups in the implementation of solutions with social impact.
With a focus on agile implementation, SOL Tomorrow is currently looking for startups to collaborate in the Portuguese capital restarting activities. The program, which will operate on a totally remote basis, has applications open for startups with solutions already tested or being implemented, with a focus on technologies applied to social issues and the city economy.
For Miguel Gaspar, responsible Councilor for the Economy and Innovation, Mobility and Security Division at the Lisbon City Council, “this is a special edition of the main open innovation program in the Portuguese capital. We will seek to respond to the multiple challenges we are experiencing and will continue to face in the recovery period from the economic crisis created by COVID-19, while stimulating the city’s entrepreneurial ecosystem and affirming Lisbon as one of the most innovative cities in Europe. In addition to having the participation of a diverse set of public and private partners, in this edition we decided to involve all areas of the executive power, bringing innovation to all activity sectors”.
According to Manuel Tânger, co-founder and Head of Innovation at Beta-i, “together with the Lisbon Municipality, we want to give an immediate answer to the most urgent challenges in a city where millions of people are restarting their routines. The SOL Tomorrow program wants to support startups that have almost immediate implementation solutions on topics such as mental health, job training and social isolation, to grow together with partner organizations and provide answers to the problems caused by the pandemic ”.
How it works
Over the course of three months and after the selection process, the best startups proposals will participate in a two-day online bootcamp to start developing implementation projects with the partners, adapted to the five key areas’ challenges previously established by partners: (i) economic and tourism recovery, through the creation of new practices of involvement with tourists and local communities, new forms of contactless payments, etc; (ii) new work paradigm, by reducing the physical presence in the city management functions, optimizing the public space for commercial activities, etc; (iii) remote work and learning, through the ability to check the city’s infrastructure remotely, e-Learning resources for children and adults on topics related to the crisis, etc; (iv) City resilience and confidence building, through real-time information on compliance measures with the sanitation of public and private spaces, overcrowding management technologies, etc; and finally (v) social emergency and unemployment, through topics such as digital and virtual integration of the elderly and digital education for people in vulnerable areas.
From July until September, each solution kick-started in the bootcamp phase will then be tested and implemented in real context.
Partners’ visions
According to Vanessa Romeu, Director of Corporate Communication at LIDL Portugal, “COVID-19 brought completely new challenges to the retail sector, and since the first day, as a company, we have been committed to creating solutions to support those who need it most. As such, being part of SOL Tomorrow makes perfect sense, as we are extremely concerned with helping to find lasting solutions to the new challenges our customers are experiencing”.
Marco Fernandes, CEO of PME Investimentos, points out that “Initiatives such as SOL Tomorrow are of the greatest importance due to the capacity to promote new ideas and new businesses, even more with a strong component of social innovation and sustainability. In the current context of the gradual revival of economies and activities from Covid19 negative impacts, a program like this gains even more relevance. It´s a great pleasure for PME Investimentos and for our 200M and Social Innovation Funds to be partners along with other such relevant public and private entities. We hope to support the entrepreneurs to achieve their goals and leverage their ‘tech for good’ projects, help building a more innovative and inclusive country ”.
Inês Sequeira, Director of Department of Entrepreneurship and Social Economy at Santa Casa da Misericórdia de Lisboa and Founder, Director of Casa do Impacto, highlights that “we hope the solutions presented in this program can be applied to the context of the city of Lisbon and our organization in a really effective way. For us, it is very important to find startups and entrepreneurs with the capacity to create impactful projects that respond to real challenges that organizations like Santa Casa live on the ground. We look forward to bringing a new look to some of our organization’s processes and some of our approaches. Our association with SOL Tomorrow brings us closer to new solutions and pilots with SCML equipment and services, inserted in a program that makes these partnerships agile and efficient. ”
Miguel Aguiar, B2B Corporate Innovation & Transformation Manager at NOS, says that “we have been partners of Smart Open Lisboa for some years and what we have seen is that through these programs we are able to interact with a series of entrepreneurs, being startups or partners. Our main objective at SOL Tomorrow is to find new models to help our customers adapt to this new standard and overcome their new challenges”.
And according to Ana Caldeira, Director of Innovation and Project Management at Turismo de Portugal, “we hope that together with all partners we can validate and implement startup solutions that are safe both for the inhabitants of the city of Lisbon, as well as for tourists visiting us on daily basis. In the face of the pandemic, we want to continue to provide safe and authentic experiences for Lisbon residents and travellers”.
SOL Tomorrow is one of the vertical programs of Smart Open Lisboa, an open innovation initiative by CML managed by Beta-i, with a focus on validating and integrating innovative solutions created to improve life in cities. In the long term, the initiative aims to be a platform for communication and collaboration between different stakeholders – the city, its citizens, companies and startups – and a framework to accelerate innovative solutions.
Such a week! From 3rd to the 7th of February, the SOL Mobility bootcamp brought 25 startups from 13 different countries to present their solutions for urban mobility to the public and corporate partners of this Smart Open Lisboa (SOL) vertical edition. Urban mobility is a context where convergence is absolutely crucial to make change happen, so the collaborative innovation approach managed by Beta-i on this Open Innovation program just fits like a glove.
And after five days of intense collaboration between corporates and startups, always under Beta-i guidance and experts team support, 17 out of these 25 startups were invited to keep working with the companies, in order to develop the stunning number of 30+ pilots from now on. Check this quick video:
Such achievement was only possible because of the partner’s vision and commitment to tackle some of Lisbon’s biggest mobility challenges: from E-mobility to Digital & Personalized Mobility, from Smart Parking to Fleet, Asset and Traffic Management. They were able not only to select promising solutions from international startups but also to set up joint pilots – the best metric to translate the true collaborative innovation culture enforced by Beta-i on a daily basis.
“Our challenges are so big and diverse. That’s why this is a very good program since it enables us to work with different companies, partners and people to get different solutions“, points out the Head of the Municipal Mobility & Transport Directorate in Lisbon, Francisca Ramalhosa. She adds that “think and act like a startup” is also a huge cultural challenge – a common topic shared by some other partners, such as CP, which is currently implementing a strategic planning and innovation area. “It is crucial for us to be aware of the changes in our industry and stay open for a dialogue with a new generation of mobility solutions, so programs like this are really important”, adds CP Sectorial Supervisor, Teresa Sousa.
International and fully private companies also acknowledge the need for mutual collaboration to boost new models. “You can’t solve problems being isolated or alone. We must converge our efforts and combine solutions”, says Director for Connected Mobility at Siemens, Andy Gill. “So getting to know these high-quality startups during the program, and partnering with those who see us as a valuable partner to move forward is a fantastic model”. His thoughts also resonate on Galp, the Portuguese-based energy company that recently announced its shift as the biggest solar energy player in the Iberian Peninsula. “We’re diversifying our energy sources, and this shift must be accompanied by other strategic moves”, adds Galp Head of Innovation and Energy Efficiency, Nicolle Fernandes. “That’s what we understand SOL Mobility as a valuable program to help us see new ways of doing things and push for tangible innovation, perceived by our final clients”.
Lisbon has won the title of European Green Capital 2020, and one of the reasons is that Lisbon has a cohesive city-wide vision for sustainable urban mobility. This is achieved through measures to restrict car use and prioritise walking, cycling and public transport, and also by promoting programs like Smart Open Lisboa. This year the City Council also signed a Corporate Mobility Pact with several local partners (companies and institutions) with a set of commitments designed to make mobility in Lisbon more sustainable, through means such as creating conditions for employees to adopt new solutions and mobility behaviours.
So get ready for May, when all the pilot development impact results will be presented during SOL Mobility Demo Day: stay smart & open – oops, stay tuned 🙂
The Open Innovation programs The Journey and Protechting achieved major pilot results – involving 23 startups from 15 countries, in three continents – to develop new solutions on Tourism, Fintech, Insurtech and Healthtech businesses
The crucial moment for establishing collaborative processes between corporates and startups, within Open Innovation programs, is unquestionably the Bootcamp. Under the method implemented by Beta-i over the years (and it’s been a decade!), Bootcamps are the turning point of every program, as the people behind the needs of organizations and the solutions brought by startups meet one on one, to develop something new – and collectively get achievable results.
The latest Beta-i Bootcamps on Tourism (The Journey) and the Fintech, Healthtech and Insurtech triad (Protechting) are a robust example of this process, with 29 pilots going to be considered and developed from 23 startups of 15 countries to impact both B2B and B2C fronts.
The Journey: innovation in Tourism
This Open Innovation program deals with one of the most interconnected industries of the contemporary era: Tourism, a gigantic cluster that generates economic, social and even identity consequences for the destinations visited. Goes without saying that the Tourism sector has been booming in Portugal for years in a row, and that’s why this Open Innovation program has been connecting key players in the Portuguese market with innovators from all over the world. “The Tourism Industry is one of the most competitive ones, and we must build everyday solutions and new services to our customers while envisioning the future,” explains Sergio Guerreiro, Senior Director Knowledge Management & Innovation from Turismo de Portugal, one of the organizations investing in the program alongside Barraqueiro Group, Parques de Sintra – Monte da Lua and Vila Galé Hotels (in addition to Unicre, a key payment solutions provider in the country that participates as a Data Partner).
Every innovator deserves a break: The Journey participants on a hop-on hop-off bus and boat
In its 4th edition, the program investigated and selected startups able to tackle Hospitality, Parks & Monuments and Tours & Activities pain points shared by our clients, then linked to themes such as Smart Connected Operations, Seamless Traveler Journey, Customer Experience and Sustainable Development Solutions. These scouting challenges emerge a result of the needs assessments carried out by Beta-i’s expert team alongside the participant corporates teams, so the process can converge to common goals from the very beginning – and so can be explored in the Bootcamp.
The result of this concerted effort generated in the end of October the excellent result of 17 pilots, from 11 startups of 6 countries in Europe and Asia. “This number is a result of the program’s direct response to these tourism operators challenges,” says Gonçalo Faria, Open Innovation Program Director at Beta-i, who also highlights “some very interesting solutions on water and energy efficiency, aiming for a more sustainable tourism”. The results of this collaboration will be known at the end of January 2020, when The Journey comes to an end with one of the key events for tourism innovation businesses in Portugal: the Lisbon Tourism Summit 2020, focused on sustainability and organized by Beta-i, which counts with The Journey’s Demo Day on its programming: in other words, the moment when the results of these collaboratively developed pilots are presented to the stakeholders.
Protechting: tackling multiple industry challenges and geographies
Bootcamps are a special moment because, as Beta-i Senior Growth Strategist Tomás Bento recalls, “startups come in very ambitious for the program, but sometimes lack the experience to make the best win-win connections with corporates. And we believe that our contribution is fundamental to trim every potential down to the very essentials, and help them set up a bolder pitch”. And that’s exactly what happened at the Protechting bootcamp, which ended on November 21st in Lisbon, where 12 pilots were selected out of 21 different startups from 12 countries in three continents. As Beta-i’s Program Director Francisco Carvalho adds, “thanks to this collaboration, some startups were able to fully adapt their technologies, turning their initial proposals into much more fit and desirable solutions for the participant corporates”.
Shiny happy people: corporates, startups and Beta-i celebrating the closing of Protechting Bootcamp
Protechting is defiant by definition as it brings together different industries under the leadership of the same shareholder, the Chinese group Fosun – the name behind companies such as Fidelidade (Insurtech track), Luz Saúde Learning Health (Healthtech track) and the German bank Hauck & Aufhäuser (Fintech track). The process was tailored to this consortium, which in addition to different industries also operates in different geographies and has a particular involvement with China. To solve that, two groups of startups were selected: one for pilots development, and another (with more primary business models, coming from other 5 countries) for a parallel mentoring and acceleration path. “We truly believe in Open Innovation. The Protechting program gives us access to startups from around the world, and in order to accommodate both our strategic and geographic goals, we created these two groups. The pre-acceleration one is focused on bringing startups from markets where we are expanding right now, such as Mozambique and Peru” says José Villa de Freitas, Fidelidade’s marketing manager.
This strategic ambition facilitated by Protechting is reinforced by Harald Patt, CEO at Fosun Europe Innovation Hub and Managing Director of Fosun’s Wealth Department and Fintech Sector. Responsible for the Chinese group’s deal flow on startups, Patt sees the program as a concrete way to incorporate new solutions into the company portfolio. “In addition to the areas where we operate around the world, it is important to remember that we´re deeply rooted in China and we are able to generate great opportunities there.”
Bootcamps are particularly prized by Patt, since it’s the crucial moment where original ideas, created to solve people and organizations daily problem, leverage their approaches as business models. “It’s exciting. Startups with good ideas and bad pitches often turn out to present amazing solutions at the end of the pilot phase. Not to mention that this is the moment of truth, where they must prove a differentiated and scalable technology”. What was a surprise in the beginning – a global open innovation program set up all the way from Portugal – now is the new normal to him: “although central Europe is not always paying attention, the Portuguese ecosystem is very active and we are aware of this”.
The second edition of The Journey, a 5-month program for startups to pilot innovative solutions that can be applied in addressing travel and tourism players challenges. started this week, with the support of Turismo de Portugal in partnership with Grupo Barraqueiro, Geostar, Pestana Hotel Group, SATA Azores Airlines and NOS.
The program is focusing on four different areas:
Personalize the Customer Journey – Leveraging Big Data sources and use of Predictive Analytics (Artificial Intelligence, Machine Learning, and Natural Language Processing).
Seamless Traveling Experience – Reducing points of friction (e.g. check-in) and the use of Blockchain for payments, loyalty, supply chain and contracts.
Customer Care – Mobile strategy using multiplatform interactions to increase customer satisfaction and loyalty.
Conscious Travel – Solutions to position The Journey partners as key actors for the sustainability of destinations.
According to Luís Araújo, President of Turismo de Portugal, “We want to turn Portugal into the center of innovation for tourism”. Pedro Rocha Vieira, Co-founder and CEO at Beta-i, says that “the tourism is one of the most important sectors in the Portuguese economy and the one that has been growing the most”, adding that “the goal is to achieve the 80 million stays a year until 2027, but for that to happen the industry has to be based on innovation processes”.
Applications are open until June 15, 2018, so if you have a solution regarding hospitality, travel (agency) services, tours & activities and air & ground transportation, go for it.
