What do Healthtech, Insurtech and Fintech have in common?

The answer is: a major call for innovation.


You can even have add up a pinch of Sustaintech and there you go: the fourth edition of Protechting is on the making.

After three previous successful editions, Protechting is back to promote the collaboration between startups and established corporations. It has now two different tracks to boost startups growth, according to their maturity: a Piloting track and a new Pre-Acceleration track, with a spotlight at sustainable and socially impacting solutions. 

Healthtech, Insurtech and Fintech startups

Protechting 4.0 – applications open

Healthtech, Insurtech and Fintech startups – If you are eager to pilot your solution or to speed up your growth, here are the Partners who are making it happen:


As the largest insurance group in Portugal, with over 200 years of existence and an international presence, Fidelidade consists of a group of companies in the insurance and health sectors, including also a combination of services, that as a whole, protect the future of families, companies and Country. If Protection is your thing, this is the partner for you.

Fidelidade is here from the very first edition of Protechting (Jesus, it has been a few years now) noticing how startups have been bringing innovation and a new look into these areas. Shout out to the brave winners of the first edition of the program: EctoSense LifeSymb and CleenBeen.

Hospital da Luz Learning Health

Inside Luz Saúde Group, Hospital da Luz Learning Health is dedicated to the advanced training of professionals, translational research and innovation, in healthcare provision and management.

As the improvement of knowledge, technologies and advanced practices in healthcare are what makes their DNA, you can already see that innovation is part of the job and therefore the right partner to collaborate – “Healthteching” speaking.

Hauck & Aufhäuser

Hauck & Aufhäuser presents itself as the Fintech partner for Protechting. Adding not only knowledge and expertise into the area, it adds also to the international focus of the program, since it is a private german bank, with a 220-year history. 

This is actually the most recent partner of the program, joining for the previous edition in 2018 – in fact here is their own testimony entering Proteching.


Fosun was founded in 1992 and is a family-focused multinational company listed on the main board of the Hong Kong Stock Exchange (00656.HK) since 2007. With its roots in China, and through technology and innovation, Fosun’s mission is to create customer-to-maker (C2M) ecosystems in health, happiness and wealth. The group embraces all the other partners of the program. 

Actually, the presence of Fosun in Protechting is what can be taking you to China: The three best solutions of the piloting track will get the chance to participate in a roadshow in China with access to some of the largest global investors. 

Since it is always better to hear from someone who’s actually made it, here is A Startup Story From The Roadshow To China.

Wrapping up here, it goes without saying that Protechting is powered by Beta-i, so if you feel like you could use some more info or just wish to chat, you can reach us at scouting@beta-i.com

Applications for Protechting are now open – you can apply here

The Golden KPI Your Startup Should be Measuring

The Golden KPI Your Startup Should be Measuring

When starting your own business or growing your own startup KPIs tracking is one of the most important tools you can use to keep your growth on track and measure the viability of your business. We’ll walk you through the traditional and news ways of doing it.


Traditionally, the CAC:LTV Ratio is the most used KPI. This important KPI measures the sustainability of your company. This ratio can be broken down into two metrics:

  • CAC: Client Acquisition Cost

In a nutshell, this metric indicates how much money your company spends to acquire a new single customer (through marketing, advertising, sales, including salaries and overhead).


Essentially, the lowest the CAC, the better, so a high CAC can mean flaws in your sales process, and a growing CAC can be a sign of trouble (as your CAC is expected to reduce with time as you build your brand), but it depends on the situation: it’s not a problem if you’ve introduced a new product or service with much higher margins. Essentially, following your CAC can help you optimize your return on investment.

  • LTV: Customer Lifetime Value

This metric measures how long a customer or user remains a client, on average, determining how much business value will derive from each customer.

Combining these two metrics into the CAC:LTV ratio, you get an indicator of the sustainability of a company. For a business to be successful, it must be able to drive more income from its customers, than the money it invests to bring them onboard, and to actually deliver the product/service the customer is receiving.

Although the CAC:LTV ratio has been traditionally used by investors and venture capitalists as a measure of growth and viability, there’s a new more viable KPI that was introduced by Social Capital and is used by Venture City and also by our own team in Lisbon Challenge by Beta-i – the Quick Ratio.

The Quick Ratio

The Quick Ratio is a shortcut metric to define where the product stands in terms of growth.  It combines growth, retention and churn into one number that describes how efficiently your product is growing.

Essentially it’s the ratio between the new and resurrected clients over the clients lost in that month. Simply, if a Quick Ratio is >1 the number of users is growing and if it is <1 the number of users is declining.

It’s important to always see the number of lost clients in relation to the acquisition and retention of clients because it can tell you important information to base your next steps on. A company with a high retention rate doesn’t need to make a big effort in sales to keep growing steadily (as opposed to a company with a lower retention rate that would need a bigger client acquisition to keep growing at the same rate).


provided by The Venture City

A lower retention rate means you need to put efforts into bettering your product, and a low acquisition rate might mean you need to rethink your marketing strategy.

The only way to have a high ratio is to keep both acquisition and retention high – that means your product has a healthy life.

The advantage of using the quick ratio is that you can apply it for your product even when you don’t have paying customers yet, or apply it to several parts of the business in order to understand its challenges.

As Eduardo Sette Camara, Lisbon Challenge by Beta-i’s Head of Acceleration put it:

In a gross simplification, sustainable revenue and growth is the end result of capturing value through a great product/service delivery. But if you want to go to the core of what drives that growth, slice up the problem and variables, and really understand what sticks, applying the quick ratio calculation to more and more granular information can deliver those insights. It’s about trying to understand cause and effect.

This is why most VCs are looking into this metric as a way of evaluating the companies they want to invest in – and so should you.